About liteshop.com.au

We love LED lights, torches and flashlights.

If you look around this website, at the recent customer comments to the right, and at the videos and reviews that we find and add, you will see that we are passionate about LED torches AND customer service.

Formed in 2011, liteshop.com.au is a husband and wife team - we run the website ourselves, we do the shipping ourselves, and we genuinely care about our customers.

We only want to bring you top quality products, and we stand behind everything we sell. We also use many of the products ourselves.

We are Authorised Australian retailers of all products we stock, and offer the best price, service and after sales support that we can. If we don't have the product ready to ship, we don't offer it on our website.

All products are in stock in Sydney, and are shipped free of charge anywhere in Australia via Australia Post.

We believe in quality and customer service - you won't be disappointed.

All prices include GST. A tax invoice is supplied with your order. ABN 20 203 558 250

JETBeam Limited Lifetime Warranty Policy

1) 14 days free replacement: Jetbeam authorises its distributors and
their resellers / retailers to repair or replace a light within 14
days of purchase if it ceases to operate or malfunctions due to a
manufacturing defect. The product will be replaced with the identical
or l (in the case the original product has been discontinued)
equivalent model.

2) 18 months free repair: Jetbeam offers complimentary repair of
products that develop problems within 18 months of purchase as a
result of normal use. The repair covers both parts and labour. To
qualify for the repair service customers must present either their
original warranty card and original purchase receipt / proof of sale.

3) Limited Lifetime Warranty. After 18 months from the date of
purchase Jetbeam will continue to warrant their products in form of
free labour on repairs. Jetbeam will only charge its customers
for the cost of parts required to repair the product. The limited
warranty expires 120 months from the date of purchase.

4) Customers qualify for Jetbeam's warranty service by providing their
warranty card number and/or a valid purchase invoice / receipt from an
AUTHORISED Jetbeam agent (distributor, dealer, retailer, resller or
e-shop). Jetbeam's agents are responsible for warranty service in
their respective region and Jetbeam will provide support to to assist
in expediting repairs. If for any reason
an agent is not available to a Jetbeam end user the product may be
returned to Jetbeam directly.

5) Man-made failure or damage: Even in the cause of user error and
damage cause by usage outside of the acceptable parameters, Jetbeam
will continue to warrant their products. If the product
is within the warranty period and has an accompanying warranty card
and purchase receipt, Jetbeam will repair the item and only charge for
replacement materials / parts,without any additional labor charges.
Customers will are responsible for shipping costs to and from the
Jetbeam repair facility.

Circumstances in which warranty may be nullified:

1) The Jetbeam flashlight or accessory was not purchased through an
authorised distributor, reseller, retailer and e-shop.
2) The Jetbeam flashlight or accessory has been modified or altered by
personnel other the Jetbeam or its agents.
3) Failure or damage caused by drops, unauthorized modification or
reconstruction.
2) Failure or damage caused by wrong or improper use, storage,
maintenance or operation of Jetbeam products without following the
instructions.
3) Flashlight damage caused by battery leakage.
4) A valid warranty card and sales receipt cannot be presented.
5) Failure or damage caused by components or part which are not
manufactured by Jetbeam.

Klarus Warranty Policy

Klarus guarantees this flashlight against defects in material and workmanship. At the discretion of Klarus, flashlight products that are found to be defective under normal use within 2 years of the proof of purchase date will be repaired or replaced without charge. This warranty does not cover damage caused by accident, unreasonable use or product alteration. Failure to follow the general maintenance directions could result in damage to your illumination tool that may not be covered by the Klarus warranty.

If this flashlight should prove defective, the product will be repaired or replaced, under the above terms. Please contact Klarus or your authorized Klarus retailer for warranty return instructions.

Nitecore Warranty Policy

NiteCore® flashlights enjoy a worldwide warranty service. Within 14 days of purchase, any defective lights will be offered free replacement (proof of purchase required) by NITECORE® distributors unconditionally; Within 18 months of receipt, NiteCore® offers a free repair service, except for damages caused by misuse. As to claims exceeding 18 months, NITECORE® will continue to warrant the product with the cost of parts to be borne by the customer. Customers may contact their local distributor or NITECORE® directly for warranty repair queries. Please note warranty is voided by the following:

1. Damage caused by disassembly or modification without permission
2. Damage caused to the appearance of the product by misuse or accidental occurrence (such as drops or impacts)
3. Damage caused by incorrect battery insertion (reverse polarity) or battery leakage

Ferei Warranty Policy

1) Any Ferei product that malfunctions or ceases to operate within 14
days of purchase under normal usage conditions may be returned to
Ferei or any one of its authorised agents for
exchange of the same or equivalent product.

2) All Ferei flashlights, bicycle lights, diving lights and headlamps
are warranted against manufacturing defects and/or malfunction for a
period of 3 years from the date of purchase.

3) The warranty period for perishables and accessories (glass lenses,
O-rings, rubber switches, batteries etc.) is 8 months from the date of
purchase and the warranty period for Ferei
AC adaptors or chargers is 12 months.
4) Should any warranty issues arise be sure to contact either the
Ferei service centre directly, or your local distributor / retailer.
Under no circumstances attempt self-repair.

5) Should any Ferei product become defective outside of the warranty
period, customers may still have their products repaired at a mutually
agreed cost.

Ferei’s warranty policy is rendered null and void by the following
conditions:

1) The 14 day replacement or 3 year repair period has expired.
2) The product is deemed to have malfunctioned as a result of misuse.

3) The product is deemed to have malfunctioned as a result of
unauthorised modification or disassembly.

4) The product is deemed to have malfunctioned due to incorrect
maintenance and/or storage.

5) A valid sales receipt, invoice or warranty is not presented.

6) The product is counterfeit.

7) The product ceases to operate due to damage caused by impacts
and/or dropping.

Buying from New Zealand?

We recommend www.torchmonster.co.nz