Shipping & Returns

Shipping

  • We provide same business day shipping for orders received before 2pm Sydney time.
  • Free Parcel Post shipping is available for orders over $75.
  • Flat-rate Australia wide Express Post is also available.
  • We also offer free in-store pickup in Rydalmere, Sydney.

Australia Post eParcel Delivery time estimates from our Sydney warehouse (link)

Parcel Post: NSW: 2-4 business days; Interstate: 3-6 business days

Express Post: NSW: 1-2+ business days; Interstate: 1-3+ business days

Returns Policy

We offer a 30 day no hassle return policy. If an item arrives to you and is the incorrect item or is defective, contact us and we will arrange for a return at no cost. If your return is due to change of mind, you will need to pay for the return shipping to us. We ask that items are returned in as new condition including packaging so that we can provide a full refund.

We are Authorised Australian retailers of all products we stock and offer the best price, service and after-sales support that we can. If we don't have the product ready to ship, we don't offer it on our website. All products are in stock in Sydney and are shipped at a simple flat rate anywhere in Australia via Australia Post eParcel. An online tracking link is emailed for every order.